This site uses cookies to optimize your browsing experience and track how you interact with it. By clicking on “I accept”, you consent to the use of these cookies. For more details on how we process this information, see our privacy policy.
Access Hydro Westmount's Customer Space Follow these steps to sign up 1 – If you already have a Hydro Westmount account, click on the “Sign up now” button to create your Customer Space. If you are a new resident of Westmount and have not......
Read moreTake advantage of Hydro Westmount's secure client portal. From the Customer Space, clients can view and modify information: Access your residential and commercial accounts Consult your consumption history Modify your personal information Acce......
Read moreContact our Hydro Westmount Customer Service team at 514 925-1414 or by email at serviceshydro@westmount.org An employee will take the time to answer your questions and will work with you to find a solution to your problem.
Read moreIf a notice of interruption has been transmitted or if service has been interrupted, you may formulate a complaint in regards to a rate or service conditions by using the following process: First Level of Claim – Customer service Contact our Hydro......
Read moreYou may address your complaint to the Director of Hydro Westmount if you consider that the answer received from our customer service is unsatisfactory. The complaint should be formulated in writing and include a detailed description of the situation......
Read more
Be Energy-Wise Hydro Westmount's network is subject to high demand during periods of extreme cold. This high demand can lead to circuit overloads and power interruptions. The City of Westmount also incurs heavy penalties during periods of high elec......
Read more
Due to the labour dispute at Canada Post , mail delivery may be delayed. Hydro Westmount reminds its customers that the Customer Space allows you to check your balance at any time. Clients remain responsible for the timely payment of their energy......
Read more
4:15 p.m. update Crews are fully mobilized on site to repair the gas leak and restore electricity to the Alexis Nihon and Westmount Square area. Due to the highly complex nature of the incident and the delicate interventions required, the opera......
Read more
The City would like to remind all residents of a few simple but effective habits to help protect their homes and prevent break-ins. These everyday actions can make a real difference in keeping their households safe. Here are some practical tips:......
Read moreHydro Westmount offers customers the convenience of paying with a Pre-authorized Payments (PAP) Plan. Using this payment method, the exact amount of your invoice is automatically debited from your bank account on the due date. Pre-authorized payment......
Read moreBefore being installed in your home, the meter has been inspected by Measurement Canada, just as gasoline pumps and commercial scales. The majority of meters are tested every 12 years (some every 6 years). Once calibrated, the meter is sealed to ens......
Read moreComplete and send the electronic form below, indicating the date, location and nature of the planned work; A technician from Hydro Westmount will visit the site to evaluate the equipment and personnel needed to carry out the installation; billing......
Read moreHydro Westmount offers customers the convenience of paying with a pre-authorized payments plan. Using this payment method, the exact amount of your invoice is automatically debited from your bank account on the due date. Customers may also opt for......
Read moreCategory : Blue Collar Status : Permanent Job posting # : 3034 – 2026A Salary scale : G - $56.83 Department : Hydro Westmount Duration of posting : July 17 to August 7, 2026 Apply online About the Position The job of the network operato......
Read more
Hydro Westmount maintains the power distribution network in Westmount which is used to deliver electricity to all homes and businesses. The utility also installs and maintains all street lights and traffic signals in the municipality. Customer sati......
Read more
Accessible at any time via the chat icon located at the bottom of each page, Antoine offers a simple and efficient way to find municipal information. Whether you are looking for a service, checking a schedule, or navigating the website, this new too......
Read more
An upgrade to the ArcGIS Enterprise platform will take place on June 17 and 18. During this period, the City's interactive maps will be temporarily unavailable. All systems, data and applications linked to ArcGIS will be affected. Westmount Assist......
Read more
Sustainable Practices Take this opportunity to sort through your belongings, reduce the volume to be moved, and plan how you will pack and organize your items. For a more sustainable move: Moving bin rental services such as GoBac offer a reusa......
Read more
Hydro Westmount wishes to inform residents of an ongoing phone scam targeting customers. Calls originating from the number 1-801-737-76519 falsely claim that an outstanding balance remains on an electricity account and threaten service disconnectio......
Read more
This greening initiative is offered by the Regroupement des éco‑quartiers (REQ) and the Société de verdissement du Montréal métropolitain (Soverdi) to residents of cities in the Montreal agglomeration. Make a real difference by he......
Read more
Did you know that everyday items like your smartphone, laptop, leaf blower or e-bike can start a fire or set off an explosion? Many devices we use in our day to day life contain lithium-ion batteries, which can pose a real hazard. Without the proper......
Read more
Fraudulent QR codes have recently surfaced in Montréal, notably on parking meters. When scanned, these codes redirect users to fake payment sites or pages designed to steal your personal information. Before scanning any QR code, take a moment......
Read more
On this 24th day of January, the City of Westmount marks Canada's national day for mental health by raising the Bell Let's Talk Day flag. Too often, mental health can go unnoticed. Today, we highlight the importance of looking after our mental healt......
Read more
These free activities are offered to residents by registration only . Space is limited! Book your place online on each event page by following the links below. Friday, April 17 The Big Cleanup at Westmount Park 1:30 to 3 p.m. — Meet in fr......
Read more
The gas network replacement work will take place on Redfern Avenue, between Sherbrooke Street and De Maisonneuve Boulevard. During this period, Redfern Avenue will be converted to a one-way street. Énergir crews and contractors hired by the......
Read more