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Contact our Hydro Westmount Customer Service team at 514 925-1414 or by email at serviceshydro@westmount.org An employee will take the time to answer your questions and will work with you to find a solution to your problem.

You may address your complaint to the Director of Hydro Westmount if you consider that the answer received from our customer service is unsatisfactory. The complaint should be formulated in writing and include a detailed description of the situation......

You can ask the Régie de l’énergie to study your complaint if you consider that the decision received from the Director of Hydro Westmount is unsatisfactory or if the Director didn’t transmit their decision within the initial 30 days or within the t......

If a notice of interruption has been transmitted or if service has been interrupted, you may formulate a complaint in regards to a rate or service conditions by using the following process: First Level of Claim – Customer service Contact our Hydro......

Why is Hydro Westmount changing meters? Meters have an expiry date (generally 10 years) and must be changed by the expiration date. This process is strictly audited by Measurement Canada and failure to comply results in heavy fines for the City of......

During this period, service will operate on a reduced schedule on  strike days only , according to the following time slots: Metro: 6:30 a.m. to 9:30 a.m. 2:45 p.m. to 5:45 p.m. 11:00 p.m. to the usual closing time Bus: 6:15 a.m. t......

The City of Westmount has released the final report by the firm Atkins Réalis (formerly SNC-Lavalin), dated July 7, 2025, on noise levels generated by Route 136 within its territory as part of the Turcot Interchange project. Commissioned jointly by......

Inaugurated on September 19, 2013,   the  Westmount Recreation Centre (WRC) is a 8,270 m 2 complex that replaced Westmount's aging municipal arena and pool. The project was completed in 2014. Located at the corner of Rue Sainte-Catherin......

The City of Westmount now has an outstanding facility that, at the time of its construction, had no equal in the world. This sports and recreational building, with a net floor area of 7,500 m 2 (80,500 ft 2 ), is almost entirely built underground.......

The Gouvernement du Québec regulates and set the standards for the quality of our drinking water. In March 2019, Health Canada recommended that the maximum acceptable amount of lead in our water be reduced from 10 µg/L to 5 µg/L. In October of the s......

An essential services agreement has been reached and submitted to the Administrative Labour Tribunal (TAT). It includes the following measures: Full continuation of adapted transit services at all times Partial service on bus and metro lines......

Dear Westmount residents, Serving on City Council has been an immense honour and privilege. The opportunity to directly impact the daily lives of our residents has been deeply fulfilling. I am immensely proud of the collective achievements we have......

(The speech was delivered at the opening of the Council meeting on October 1, 2025.) Twelve years ago, I began this journey not out of some lifelong ambition to be in municipal politics, but as a way to participate in the community where I was......

In recent days, several municipalities have had to close their clay tennis courts that were maintained with a product that may contain excessive levels of asbestos. The City of Westmount does not use any products containing asbestos to maintain it......

 Above-average temperatures and high humidity may affect individuals at higher risk, including young children, pregnant women, seniors, persons with chronic medical conditions, and anyone working or exercising outdoors. During heat events, eve......

Above-average temperatures and high humidity may affect individuals at higher risk, including young children, pregnant women, seniors, persons with chronic medical conditions, and anyone working or exercising outdoors. During heat events, everyone......

Update on June 1 : Please note that epoxy pavement marking work will begin on June 2 and 3. Subject to weather conditions and any unforeseen circumstances, bollard installation will begin thereafter, based on the progress of the work. Surface pr......

The project includes: full reconstruction of the roadway; upgrades to underground infrastructure, including a new combined sewer system; relocation of sections of the water and natural gas mains; reconstruction of sidewalks; installation of ne......

Here are the findings for summer 2025 : The main contaminants found in blue recycling bins are items that don’t fall under the accepted categories of containers, packaging, and printed materials such as toys, utensils, hangers, as well as protect......

Commissioner of the Library, culture and Community Events Member of the Public Library Committee 514-989-5200 ext. 5080 gchadha@westmount.org Biography Gurveen K. Chadha was born and raised in Westmount—learning to swim at the YMCA, skat......

Electric kick scooters and bicycles are sustainable modes of transportation that also contribute to a healthier lifestyle. Eligible products bicycles for adults or children: hybrid, road, urban, fat bike, touring, with electric assistance, or ele......

Prerequisites for application analysis: Mandatory documents are marked with an asterisk (*) *A letter describing the scope of the work; *A letter from the owner authorizing the application, if the application is submitted by a third party; *A......

The act of making, causing, producing or permitting excessive noise, which disturbs the enjoyment or comfort of others, is considered to be a nuisance and an infringement of the municipal by-law concerning noise. Citizens are also asked to limit th......

The City’s Action Plan consists of four key elements: Replacing lead services on public land Testing water in private residences, also called lead sampling Distributing information booklets and water filters to higher risk households Implementi......

There are no lead drinking water mains in our system. However, there are still lead water services on public and private land that supply residences from these main lines. Since the 1970s, the modernization of municipal infrastructure has reduced le......