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Test of the Emergency Alert System on November 25

On Wednesday, November 25, the City of Westmount will conduct a test of its emergency alert system using the Citizen portal. This test is part of the City's ongoing efforts to ensure it is prepared and able to communicate quickly with residents in a critical situation.

Under Québec's civil protection framework, municipalities are key actors in civil protection and must be able to warn the public about major safety concerns. In Westmount, emergency alerts are issued via the Citizen Portal.

This test follows recent updates to the system's configuration, and the City's ongoing campaign encouraging residents to create a Citizen Portal account. It will also give registered citizens an opportunity to confirm that they receive the alert successfully and provide feedback to help improve the system.

Take a moment to verify your information.

If you already have a Citizen Portal account, we recommend you to log in and confirm that your contact information and communication preferences are up to date:

  1. Log in on the Citizen Portal
  2. From your account, select My Profile from the drop-down menu options located in the top left of your screen.
  3. From this page, you may update you address, phone numbers and language preferences, or follow the link to update your name.
  4. Now select My Municipal Notifications from the same drop-down menu at the top left of your screen.
  5. On this page, select your how you would like to be reached (email, text message or automated phone call) and which notifications you would like to receive. All accounts are automatically registered for emergency alerts.

If you do not yet have an account, we encourage you to create one before November 25 to ensure you receive important emergency notifications from the City.

Create your account

Need help?

We can help you create an account and set up your alerts. Call Westmount Assistance at 514 989-5200 or visit us at a service counter: 

  • City Hall, 4333 Sherbrooke Street West
  • Westmount Public Library, 4574 Sherbrooke Street West
  • Victoria Hall, 4626 Sherbrooke Street West
  • Westmount Recreation Centre, 4675 Sainte-Catherine Street West
  • Public Safety, 21 Stanton Street (2nd floor)