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Take advantage of Hydro Westmount's secure client portal. From the Customer Space, clients can view and modify information: Access your residential and commercial accounts Consult your consumption history Modify your personal information Acce......

Contact our Hydro Westmount Customer Service team at 514 925-1414 or by email at serviceshydro@westmount.org An employee will take the time to answer your questions and will work with you to find a solution to your problem.

If a notice of interruption has been transmitted or if service has been interrupted, you may formulate a complaint in regards to a rate or service conditions by using the following process: First Level of Claim – Customer service Contact our Hydro......

Required documents for a preliminary review : A letter describing the scope of the proposed work; A letter from the building owner authorizing the permit application, if the request is made by a third party; A copy of a recent certificate of......

You may address your complaint to the Director of Hydro Westmount if you consider that the answer received from our customer service is unsatisfactory. The complaint should be formulated in writing and include a detailed description of the situation......

Before being installed in your home, the meter has been inspected by Measurement Canada, just as gasoline pumps and commercial scales. The majority of meters are tested every 12 years (some every 6 years). Once calibrated, the meter is sealed to ens......

Complete and send the electronic form below, indicating the date, location and nature of the planned work; A technician from Hydro Westmount will visit the site to evaluate the equipment and personnel needed to carry out the installation; billing......

Hydro Westmount offers customers the convenience of paying with a pre-authorized payments plan. Using this payment method, the exact amount of your invoice is automatically debited from your bank account on the due date. Customers may also opt for......

The Public Works Department intervenes only on public trees. Please indicate the public tree for which a problem was observed. If you can not find the tree on the map, please include your address in the message field.  Please note : If you re......

There are no lead drinking water mains in our system. However, there are still lead water services on public and private land that supply residences from these main lines. Since the 1970s, the modernization of municipal infrastructure has reduced le......

Hydro Westmount offers customers the convenience of paying with a Pre-authorized Payments (PAP) Plan. Using this payment method, the exact amount of your invoice is automatically debited from your bank account on the due date. Pre-authorized payment......

Knowing how to read and interpret your Hydro Westmount invoice is an excellent way to monitor your exact usage of electricity and track how your conservation efforts can reduce your expenses. Invoice A unique reference number assigned to th......

Frigid winter weather increases the demand on Hydro Westmount’s electrical grid, potentially leading to overloaded circuits and power interruptions. Furthermore, heavy penalties are charged to the City of Westmount for over-consumption. That is why......

Required Documents Documents indicated by an asterisk (*) are required. *A letter describing the scope of the proposed work *A letter from the building owner authorizing the application, if the request is made by a third party *A letter from th......

For two generations after the Conquest there was very little change in the rural countryside of old Cote St. Antoine. Several of the old North West Fur Merchants established country seats here – such as William Hallowell and John Clarke. In later ti......

In 1895 the Town of Cote St. Antoine changed its name to become the Town of Westmount. During the period from 1895 to 1908 when the Town got its charter and became the City of Westmount, the area saw its greatest period of growth. Ambitious civic pr......

Subject This notice describes the privacy policies and practices implemented by the organization (hereinafter referred to as the “Organization”) in connection with this service (hereinafter referred to as the “Service“). General Consent By access......