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Take advantage of Hydro Westmount's secure client portal. From the Customer Space, clients can view and modify information: Access your residential and commercial accounts Consult your consumption history Modify your personal information Acce......

Contact our Hydro Westmount Customer Service team at 514 925-1414 or by email at serviceshydro@westmount.org An employee will take the time to answer your questions and will work with you to find a solution to your problem.

If a notice of interruption has been transmitted or if service has been interrupted, you may formulate a complaint in regards to a rate or service conditions by using the following process: First Level of Claim – Customer service Contact our Hydro......

Before being installed in your home, the meter has been inspected by Measurement Canada, just as gasoline pumps and commercial scales. The majority of meters are tested every 12 years (some every 6 years). Once calibrated, the meter is sealed to ens......

Knowing how to read and interpret your Hydro Westmount invoice is an excellent way to monitor your exact usage of electricity and track how your conservation efforts can reduce your expenses. Invoice A unique reference number assigned to th......

You may address your complaint to the Director of Hydro Westmount if you consider that the answer received from our customer service is unsatisfactory. The complaint should be formulated in writing and include a detailed description of the situation......

Electric kick scooters and bicycles are sustainable modes of transportation that also contribute to a healthier lifestyle. Eligible products bicycles for adults or children: hybrid, road, urban, fat bike, touring, with electric assistance, or ele......

Complete and send the electronic form below, indicating the date, location and nature of the planned work; A technician from Hydro Westmount will visit the site to evaluate the equipment and personnel needed to carry out the installation; billing......

Hydro Westmount offers customers the convenience of paying with a pre-authorized payments plan. Using this payment method, the exact amount of your invoice is automatically debited from your bank account on the due date. Customers may also opt for......

Wildlife installations can promote wildlife biodiversity and increase pollination of neighbouring plants Eligible products Pollinating insect hotels (bees,butterflies) Bat house Birdhouse Specific conditions The grant does not cover: Fee......

Collecting rainwater allows you to water your plants and lawn, or even to wash your car, with chlorine-free water. Using rainwater allows you to reduce your use of drinking water. Eligible products plastic or wood rain barrel Note: Any recipien......

Domestic composters allow you to produce a natural fertilizer, compost, which can be used to nourish the soil and plants, while reducing the quantity of organic waste (food and garden waste) sent to landfill. Eligible products worm composting bin......

Using reusable diapers allows to significantly reduce the amount of waste sent to landfill, and greatly reduces that amount of waste a household produces on a daily basis. Eligible products regular diapers: flat, pocketed, preformed, AI123-all-in......

Disposable and single-use products are often used for a short time, but can take hundreds of years to decompose, harming the environment and wildlife in the process. Opting for reusable products reduces waste at the source! Eligible products wool......

These reusable alternatives to disposable personal hygiene products make it possible to significantly reduce the amount of waste we produce. In the long term, they also help you save money. Eligible products Eligible products include reusable mens......

Reduce your consumption or water and energy with the use of a low-flow shower head and toilet. Bidets can reduce the amount of toilet paper used (a product that requires a lot of water to manufacture). Even better, use your bidet along with reusable......

The Public Works Department intervenes only on public trees. Please indicate the public tree for which a problem was observed. If you can not find the tree on the map, please include your address in the message field.  Please note : If you re......

Leaving a vehicle engine idling is costly to the environment and to you. It pollutes the air you breathe and wastes your money. It’s also illegal. In Westmount,  idling your vehicle for more than 3 minutes within a 1-hour period is banned.&nbs......

Hydro Westmount offers customers the convenience of paying with a Pre-authorized Payments (PAP) Plan. Using this payment method, the exact amount of your invoice is automatically debited from your bank account on the due date. Pre-authorized payment......

Frigid winter weather increases the demand on Hydro Westmount’s electrical grid, potentially leading to overloaded circuits and power interruptions. Furthermore, heavy penalties are charged to the City of Westmount for over-consumption. That is why......

According to the By-Law concerning the demolition of buildings, a demolition is defined as an intervention carried out in one or more stages, resulting in the total or partial destruction of the floors, exterior walls, or roofs of an immovable. The......

Partage Club is a Quebec-based application that encourages neighbours to share items instead of buying them. It’s a solution to over-consumption that encourages reduction at the source, while saving you money in the process! Note that a free 3-we......

Greenhouse gas (GHG) emissions are produced throughout the food supply chain, from production and transportation to disposal. Platforms and companies offer the opportunity to buy food products destined for disposal at reduced prices. Saving food fro......

In Quebec, a legal warranty is offered free of charge to consumers for the purchase of any good, including clothing and shoes! An item must, among other things, have a reasonable lifespan and be free of hidden defects, otherwise the merchant or ma......

Subject This notice describes the privacy policies and practices implemented by the organization (hereinafter referred to as the “Organization”) in connection with this service (hereinafter referred to as the “Service“). General Consent By access......