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If a notice of interruption has been transmitted or if service has been interrupted, you may formulate a complaint in regards to a rate or service conditions by using the following process: First Level of Claim – Customer service Contact our Hydro......
Read moreYou can ask the Régie de l’énergie to study your complaint if you consider that the decision received from the Director of Hydro Westmount is unsatisfactory or if the Director didn’t transmit their decision within the initial 30 days or within the t......
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