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Take advantage of Hydro Westmount's secure client portal. From the Customer Space, clients can view and modify information: Access your residential and commercial accounts Consult your consumption history Modify your personal information Acce......

Contact our Hydro Westmount Customer Service team at 514 925-1414 or by email at serviceshydro@westmount.org An employee will take the time to answer your questions and will work with you to find a solution to your problem.

If a notice of interruption has been transmitted or if service has been interrupted, you may formulate a complaint in regards to a rate or service conditions by using the following process: First Level of Claim – Customer service Contact our Hydro......

You may address your complaint to the Director of Hydro Westmount if you consider that the answer received from our customer service is unsatisfactory. The complaint should be formulated in writing and include a detailed description of the situation......

Project Summary Work planned : Replacement of the main staircase foundations at Victoria Hall Work area : Victoria Hall main entrance (Arlington Avenue) Start date : Week of May 25, 2026 Estimated duration: Until the end of July 2026......

All owners of solid-fuel-burning appliances or fireplaces, whether or not their appliance complies with the new by-law , must inform the City by submitting a declaration form. Forms may be submitted online or in person to the Urban Planning Departm......

In 1901, the first Catholic church in Westmount, Saint-Léon-de-Westmount , was built on farmland purchased from the Grey Nuns. The design of the neo-Romanesque style exterior and the radical modifications made in 1920 are the work of architect G.A.......

Before being installed in your home, the meter has been inspected by Measurement Canada, just as gasoline pumps and commercial scales. The majority of meters are tested every 12 years (some every 6 years). Once calibrated, the meter is sealed to ens......

Complete and send the electronic form below, indicating the date, location and nature of the planned work; A technician from Hydro Westmount will visit the site to evaluate the equipment and personnel needed to carry out the installation; billing......

Hydro Westmount offers customers the convenience of paying with a pre-authorized payments plan. Using this payment method, the exact amount of your invoice is automatically debited from your bank account on the due date. Customers may also opt for......

The following work does not require first obtaining a building permit, in accordance with the permits and certificates by-law: Replacement of the cladding of a flat roof Repair or replacement of mortar joints Ventilation work, including installa......

Generally, the law does not require an architect (Architects Act, Chapter A-21) for the construction, expansion, reconstruction, renovation, or transformation of the following buildings : A detached single-family dwelling unit having, after the wo......

The Public Works Department intervenes only on public trees. Please indicate the public tree for which a problem was observed. If you can not find the tree on the map, please include your address in the message field.  Please note : If you re......

Hydro Westmount offers customers the convenience of paying with a Pre-authorized Payments (PAP) Plan. Using this payment method, the exact amount of your invoice is automatically debited from your bank account on the due date. Pre-authorized payment......

Knowing how to read and interpret your Hydro Westmount invoice is an excellent way to monitor your exact usage of electricity and track how your conservation efforts can reduce your expenses. Invoice A unique reference number assigned to th......

Frigid winter weather increases the demand on Hydro Westmount’s electrical grid, potentially leading to overloaded circuits and power interruptions. Furthermore, heavy penalties are charged to the City of Westmount for over-consumption. That is why......

An application for authorization for demolition must be submitted to the authority having jurisdiction by the owner of the immovable to be demolished or his authorized representative, using the form provided for this purpose. This form must be duly......

Subject This notice describes the privacy policies and practices implemented by the organization (hereinafter referred to as the “Organization”) in connection with this service (hereinafter referred to as the “Service“). General Consent By access......