Protect yourself from fraud

The Police Neighbourhood Station 12 team (SPVM) reminds residents to watch out for telephone fraudsters.



Residents are asked to be vigilant in preventing criminal fraud by imposters of public revenue agencies

The Montreal police service (SPVM) is encouraging everyone to be on the alert for telephone scams by criminals posing as Revenue Canada or Revenue Quebec agents. Westmount residents have reported being targeted recently.

These fraudsters often use one of two methods, contacting individuals by phone or by email and falsely presenting themselves as employees of public revenue agencies. Using phishing techniques, including fake Internet sites and clickable email links, they will attempt to obtain confidential financial information or demand payment through funds-transfer or pre-paid credit or debit cards.

These are the most commonly used tactics:

  • Individuals will receive a phone call or an email informing them that they are entitled to a tax refund, which can be obtained only by providing personal financial information.
  • Individuals will receive a phone call or an email informing them that they have been investigated and have unpaid income tax outstanding They are told that an immediate payment must be made if they want to avoid paying a heavy fine or have a warrant for their arrest issued.

Help prevent fraud by government imposters:

  • It is important to note that the Canada Revenue Agency and Revenu Quebec NEVER request personal or financial information by email. If you are asked for such details, do not provide any information and do not click on any links contained in an email.
  • Do not count on the information that appears on your phone display, in an email, or rely on the presence of an agency logo as proof of the source of a message. The real phone number or email could be faked with the use of computer programs.
  • If you have the slightest doubt about a phone call, do not provide personal information or make any payment without checking who is calling. Ask for a name and phone number so you can return the call once the identity of the person has been checked. 99 % of the time, a fraudster will hang up to avoid having the call traced.

For more information and support :

The Canada Revenue Agency and Revenu Québec websites provide information and advice about dealing with telephone scams and preventing identity theft and financial theft, including examples of fraudulent emails and phone calls.

To verify the authenticity of a request for personal information or payment, contact the Canada Revenue Agency at 1 800 959-7383 or Revenu Quebec at 514 864-6299.

If you have been a victim of fraud or identity theft, or if you have witnessed criminal activity, phone 9-1-1 or visit a neighbourhood police station and make a report.

For more information about current fraud schemes, consult the website of the Canadian Anti-Fraud Centre.

anti-fraud centre

Source :

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