The City of Westmount is committed to offering its residents a welcoming and accessible environment in which to live. It fully supports the mission of the Office des personnes handicapées du Québec (OPHQ) and works with the OPHQ and other public and community organizations to continuously improve its municipal services and reduce barriers that prevent the full participation of all members of the community.

Since 2005, Quebec municipalities of more than 15,000 residents must comply with the provincial Act to secure handicapped persons in the exercise of their rights and prepare an annual action plan to improve the social, professional and educational integration of persons with disabilities in the local community. Westmount’s Action Plan outlines past achievements and puts forth its latest goals towards the continuous improvement in accessibility of municipal services, programmes, activities and buildings.

You will find on this page the latest Action Plan, as well as a plethora of resources and links specifically for persons with disabilities and caregivers.


The pilot project to introduce traffic rules for users of motorized physical mobility (aides à la mobilité motorisées, or AMM), initially scheduled to end on June 1, 2018, has been extended until June 1, 2020. The rules in place for the pilot project will apply to the road network during the entire period.

For more information, consult the communiqué (available in French).



Government agency that helps increase the social participation of people with disabilities. It offers information, advice, support, and advocacy.

Guide to programs and services offered by government departments and agencies to persons with disabilities. The guide is available in French.

Not-for-profit organization with a mission to improve the well-being and increase the autonomy of people with reduced mobility or functional limitations by centralizing and circulating information on accessibility, educating the population, and valuing community stakeholders for implementing innovative solutions. It offers a wide variety of information and resources.

EMERGENCIES: essential phone numbers and links, automated emergency notification system, guides to help you prepare for emergency situations, and more

EMERGENCY EVACUATION ASSISTANCE PROGRAM: the Service de sécurité incendie de Montréal (Montréal fire department or SIM) invites persons with reduced mobility to register, at no cost, for its electronic database which enables firefighters to find them and provide evacuation assistance in the event of an emergency

PARKING PERMIT for Westmount residents

ACCESSIBLE PARKING PERMIT: obtain or renew the SAAQ permit for accessible parking spaces

STM ADAPTED TRANSIT: adapted public transportation on Montreal Island

RTM ADAPTED TRANSIT: adapted public transportation service (Greater Montreal Area)

ILI INTERACTIVE ACCESSIBLE LODGING INFORMATION DATABASE: electronic directory of accessible and adapted homes; find or register lodging

MOTNREAL PORTRAIT OF ACCESSIBLE AND ADAPTED HOUSING: a survey of social and community housing stock in the Montréal urban agglomeration

SERVICES QUÉBEC – HOME ADAPTATION FOR PERSONS WITH DISABILITIES: financial assistance for homeowners (website in French)


GOVERNMENT OF QUEBEC POLICY ON ACCESSIBILITY: “Equals in Every Respect: Because Rights Are Meant to Be Exercised”

GOVERNMENT OF QUEBEC LAW ON ACCESSIBILITY: Act to secure handicapped persons in the exercise of their rights with a view to achieving social, school and workplace integration

QUEBEC HUMAN RIGHTS COMMISSION: information, tools and resources concerning human rights, defending your rights, areas where discrimination is forbidden, reasonable accommodation, and access to employment, housing and public services

GOVERNMENT OF CANADA – RIGHTS OF PERSONS WITH DISABILITIES: information and resources concerning the Canadian Charter of Rights and Freedoms, transportation rights, employment rights, voting rights and international rights

UNITED NATIONS: information and resources concerning the international Convention on the Rights of Persons with Disabilities, the International Day of Persons with Disabilities, UN Enable newsletter and more

CLSC MÉTRO / CSSS DE LA MONTAGNE: complete heath services for Westmount residents.

SANTÉ QUÉBEC : services for individuals with a physical or intellectual disability or an Autism Spectrum disorder (ASD).

INFO SANTÉ : 24-hour phone consultation service on health; free and confidential

211 SERVICE : find community and social services by phone (7 days, 8 a.m. to 6 p.m.) or by internet; free and multi-lingual

ALTERGO: support for the social inclusion of persons with disabilities through participation in recreational, sports and cultural activities

JOOAY: mobile app that helps children with disabilities and their families locate accessible leisure activities for children and youth

KÉROUL: organization that promotes tourist and cultural opportunities for persons with limited physical abilities; publisher of  Le Québec pour tous (Québec for All), an interactive magazine and Web platform listing more than 1700 accessible ou partially accessible tourist establishments

TOURIST AND LEISURE COMPANION STICKER (TLCS): sticker that provides free access to certain activities for companions of persons 12 years of age and up with a permanent disability; the website offers a map of tourist and leisure sites in Québec that accept the TLCS

VISIONS SUR L’ART (QUÉBEC) INC.: organization that fosters the integration of artists with disabilities into various art disciplines (website in French)

ASSOCIATION QUÉBÉCOISE POUR LE LOISIR DES PERSONNES HANDICAPÉES: organization that helps promote and develop recreational opportunities for persons with disabilities to encourage social integration (website in French)

EMPLOI-QUÉBEC: specialized services to assist persons with disabilities to enter the labour market and find work

REGROUPEMENT DES ORGANISMES SPÉCIALISÉS POUR L’EMPLOI DES PERSONNES HANDICAPÉES: a not-for-profit group representing 21 employment services for persons with disabilities operating throughout Québec; it supports member groups in their work to assist persons with disabilities become active members of the workforce

COMMUNITY GROUPS: list of not-for-profit organizations in Westmount

ACCESSIBLE MEDIA INC.: a not-for-profit media company that entertains, informs and empowers Canadians who are blind or partially sighted.

ALEXIS NIHON COMPLEX: a champion of accessibility amongst shopping centres