Urban Planning Agent (Maternity Leave Replacement)
Purpose of position
The Urban Planning Agent meets and communicates with the public, provides the necessary information, issues permits, certificates and licenses and performs tasks of an administrative nature for the Urban Planning Department.
Qualifications
- Have a high school diploma.
- Spoken and written bilingualism (English and French).
Experience
- Two (2) years of experience in a department relevant to the nature of the job or in a job that has familiarized the candidate with this field.
Evaluation
| Évaluation | ||
| Eliminatory Written Test
Passing Mark : 70% |
Interview
Passing Mark : 70% |
|
| Written bilingualism –French and English | Oral Bilingualism – French and English | Methodical and
time management skills |
| Ability to organize and prioritize information | Customer Service Skills | Autonomy and Initiative |
| Knowledge of the field in question | Flexibility / Adaptability | Problem Solving Skills |
Main Responsibilities
- Greets and interacts with clients on an ongoing basis, informing them of plan submission requirements according to the type of project planned and in accordance with established regulations;
- Responds to questions from citizens regarding procedures to obtain a permit, guidelines for renovations or construction and certain basic departmental regulatory provisions. Refers clients to other people concerned when required;
- Following the reception of requests to review plans, opens client files and ensures that the contents meet the department’s existing requirements;
- Updates files such as design files, general files, etc. Communicates with clients, as needed, to specify the nature of additional documents or modifications to be made as per instructions from the committees.