Legal Services and City Clerk’s Office Assistant
Purpose of position
The work consists mainly of performing administrative and operational support tasks related, among other things, to access to information requests and processing files regarding claims against the City. The incumbent must also handle various issues regarding the awarding and management of contracts which fall under the responsibility of Legal Services and the City Clerk’s Office, budget tracking, and assessment rolls and certificates of alteration, etc. The incumbent must also provide the administrative assistance required in the area of customer service.
Qualifications
- Diploma of Collegial Studies (DCS) in Business Administration Technology or Office Administration.
Experience
- Six (6) months of experience in a position that enabled the incumbent to become familiar with the nature of the work.
Main Responsibilities
- Upon receipt of a claim, opening a file in accordance with the established policies and sending an acknowledgement of receipt to the claimant;
- Drafting and sending a request for information to the department that may be concerned by the claim; if applicable, sending a notice of claim to the City’s insurer according to established rules, and ensuring follow-up;
- Opening files on calls for tenders and entering and updating data in accordance with current policies;
- Drafting calls for tenders and ensuring that they are published both in printed and digital forms within the legal timeframe, and ensuring follow-up by entering any data that may be required.
Other requirements
- Knowledge of:
- written and spoken French and English;
- general office work;
- various softwares;
- laws and by-laws related to the position.
- Abilities and skills:
- tact, courtesy and good judgement;
- strong sense of customer service;
- ability to communicate clearly and accurately;
- ability to coordinate his or her work according to deadlines;
- ability to perform clerical work;
- ability to write clear and concise reports and correspondence;
- ability to notice details and identify mistakes in texts.